Property Manager Responded: Thank you for your wonderful feedback! We’re so glad to hear that you’re enjoying your experience in the community and that you appreciate the quiet, safe environment, as well as the upkeep and amenities. It means a great deal to us that you would recommend our community to others. We’re committed to maintaining a comfortable and welcoming place to call home, and we’re always here if there’s anything you need!

Property Manager Responded: Thank you so much for taking the time to share your experience! We’re thrilled to hear that your time at Addison Row has been such a smooth and positive one. Our team works hard to provide responsive service, so it’s especially rewarding to know that our maintenance team has made a great impression with their speed and efficiency. We’ll be sure to pass along your kind words to them. We also love that you’re enjoying the sense of community here, especially among our four-legged residents! Creating a welcoming and friendly environment for both residents and their pets is something we truly value. Thank you again for your feedback and for being a valued part of our community. Please don’t hesitate to reach out if there’s ever anything we can assist you with.

Property Manager Responded: Thank you for sharing your feedback. We’re truly sorry to hear that your experience in the community has not met your expectations. Your concerns regarding office communication, package security, cleanliness, and waste management are important to us, and we take them very seriously. We strive to provide clear and accurate information to all residents, and we regret if that has not been your experience. We also understand how frustrating issues like package theft, pet waste, and common area upkeep can be, and we are actively working on solutions to improve these areas, including reinforcing community policies and exploring additional preventative measures. We do appreciate your recognition of our maintenance team, they work hard to provide prompt and reliable service, and we’re glad that has been a positive aspect of your stay, along with the spaciousness of the apartments. We would welcome the opportunity to speak with you directly to better understand your concerns and work toward improvements. Please feel free to contact the leasing office at your convenience. Thank you again for your honest feedback.

Property Manager Responded: Thank you for taking the time to share your feedback and for being a valued resident for nearly a year! We’re glad to hear that your overall experience has been a positive one. We appreciate you mentioning the minor items that need attention, maintaining our community is important to us, and we’re always working to make improvements. If there’s anything still outstanding, please don’t hesitate to reach out to our office so we can address it promptly. Thank you again for your residency and for sharing your thoughts!

Property Manager Responded: Thank you for taking the time to share your feedback! We’re so glad to hear that your overall experience at Addison Row has been a positive one so far. Our team works hard to create a comfortable and welcoming community for our residents, and it’s always encouraging to know that effort is being felt. If there’s ever anything we can do to make your experience even better, please don’t hesitate to reach out to the leasing office, we’re always happy to help. We truly appreciate you being part of the Addison Road community!